LMR POLICIES

To ensure the best possible experience for all our valued clients, we'll be strictly adhering to our deposit policy for all services at Lily Me Red.

This policy helps us maintain our appointment schedule and allows us to dedicate the time you deserve.

Lily Me Red Policies: Ensuring a Smooth Experience

Deposits (Chemical Services, Hair Extensions & lashes):

  • To confirm your appointment, a 50% deposit is required for chemical services, lashes, and makeup.

  • Deposits are due 48 hours before your appointment. (72 hours for hair extensions)

  • Unpaid deposits will prevent confirmation, allowing waitlist clients to take your spot.

Payment Security:

  • Our booking system uses a secure payment provider trusted by Uber, Spotify, Microsoft, and many others.

  • Manual payments are also available.

  • You can confirm your appointment with a deposit during your previous appointment rebooking.

Deposits are Not Extra Charges:

  • Deposits are deducted from your final service cost at checkout.

Rescheduling:

  • To transfer your deposit to a new booking, please reschedule your appointment at least 48 hours in advance (or 72 hours for hair extensions)

No-Shows & Cancellations Within 48 Hours:

  • Deposits will be forfeited for no-shows and cancellations within 48 hours or 72 hours for hair extensions.

  • Repeated no-shows/cancellations may result in denied future bookings.

Impact of No-Shows/Cancellations:

  • This policy ensures fairness to Lily Me Red stylists and other clients who rely on scheduled appointment times.

Rebooking Appointments:

  • We encourage rebooking appointments as soon as possible due to a waitlist.

Hair Service Refunds:

  • While we don't offer traditional refunds for hair services, we're committed to your satisfaction. If you have any concerns about your haircut, color, or style, please don't hesitate to reach out. We'll do our best to address the issue and achieve the desired result.

Lash Appointment Preparation:

  • Please read our pre-appointment policy before booking.

  • Arrive with clean, makeup-free lashes.

  • A removal fee applies for lashes not applied by Lily Me Red. We don't refill foreign lashes.

  • Complete the lash consent and medical history form sent via text and email before your appointment.

  • Inform Kasey, our lash artist, if you are pregnant to ensure comfort during the service.

Silent Lash Services:

We offer "silent service" for lash appointments, meaning minimal conversation. Music and candles can be provided.

Request silent service with Kasey at your appointment.

By understanding these policies, you can ensure a smooth and enjoyable experience at Lily Me Red!

Free Consultations Ensure Accurate Pricing!

To ensure a customized experience and provide the most accurate pricing for your hair goals, we recommend scheduling a free consultation. During your consultation, our stylists will assess your hair and discuss the best services to achieve your desired look.

Please note: While we can't offer definitive quotes over the phone, DM, or email due to the variability of hair types and needs, our free consultations are a great way to get a personalized price estimate and discuss all your options.